Jeremy M. Eskenazi is Co-Vice President of
IACPR’s National Membership and Managing Principal of Riviera Advisors, the premier global human resources
consulting firm specializing in helping organizations develop stronger internal
recruiting and staffing capabilities. Working with organizations across
virtually every industry, from start ups to Fortune 500s, Riviera
Advisors blends an unparalleled and real-world depth of experience with
specific expertise in the critical area of talent management. The blog below is
taken from his latest book, RecruitConsult Leadership, The Corporate Talent
Acquisition Leader’s Field Book, a guide to building a successful corporate
recruitment function. Readers of this blog and IACPR members can receive
a special 30% discount by going to
Leader's Fieldbook Discount and using discount code 5WGTJTTZ.
do a job, any number of people with
varying backgrounds can fill the role (of course you’ll have to determine
if they can fit your culture). Recruiters in the 1990s needed great
relationship, communication, sourcing, searching and technology skills. Now to
this, add in project management, social networking, teamwork and political
savvy skills.
So where do you find the talent
acquisition professionals who will make a big difference to your recruiting
efforts?
There’s the traditional path, one
that we all think of first.
Recruiting in Other Environments. This includes third-party
recruiting vendors (like retained search firms), human resource
departments/internal recruiting and staffing teams and recruitment outsourcing
firms. But make sure that the job you’re offering is one in which a recruiter
gets to recruit. They
really don’t want to deal with “administrivia”—coordinating candidate travel
and interviews, running reports, dealing with applicant tracking issues and so
on. Plus, structure the position so that the recruiting professional will deal
directly with the end client and be a strategic partner. Before, they have invariably
had to go through at least one other party (such as an HR generalist). Offer
the catnip of direct interface.
But what about bringing in new
blood? In that case, try looking in unexpected places.
Project Management. Purchasing, logistics
or operations planning areas (even if the company
has nothing to do with construction or architecture!) --these professionals
have great initiative, as well as relationship management.
Sales and Marketing. They’re self-starters with strong relationship and project
management skills. But if you recruit from within your own company, you don’t
want to take out the best sales people – and you certainly don’t need a failed
sales person.
Operations. The real advantage to
having operations professionals as recruiters is they typically recruit in
their area of expertise. Engineers recruit engineers, technology experts recruit
technology experts. It’s built-in credibility with hiring managers.
Management Trainee Programs. Many
“academy” companies (such as consumer packaged goods, hospitality, retail,
etc.) bring in college grads with promises of someday running the world.
However, many of these promises remain unfulfilled – and the employee may have
realized they don’t even want to be in that particular industry. Could they fit
into your world?
Professional Service Pros (Legal, Accounting, Management Consulting). People from these disciplines
understand a service/strategic orientation, have solid communications skills
and are good project managers.
Stockbrokers/Real Estate Professionals. If they have struggled in a competitive
market or the market suddenly cools, they could still have what it takes to be
a great recruiter.
Journalists (Freelance
and Staff Writers). Here you have great
communicators, with strong sourcing and research skills, people who are
innovative self-starters. And the better compensation could lure them.
Technical Education Teachers. Consider those from a community college
or business or technical institute. What they may lack in business experience
they make up for in communication, project management and creativity/innovation
skills.
Political Campaign Workers. They are the ultimate project-managers, with savvy, great
sourcing capabilities and great relationship skills.
College Admissions Professionals. They read a lot of
backgrounds, they meet a lot of people and they have lots of projects.
The key to identifying and hiring
outstanding team members is to think outside the box. Technical
skills can be taught. What you cannot change is attitude. If you aren’t
genuinely interested in people—their hopes and dreams and vision of the
future—you need to be in another line of business.
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